Budget insurance paid me less than the quoted amounted. *****

Budget insurance paid me less than the quoted amounted. They said the quoted amount was R34000 and when I requested the assessment report from the assessor, the actual amount was R38000. This is *****! ant its second time they try pull the same stunt because even with my first claim they quoted a less amount till I requested a quote from the assessor, then the all of a sudden , they made a mistake.