BUDGET INSURANCE NEGLIGENCE

Hi I contacted budget regarding my TV that had no picture. As stated in my recordings. This happened after load shedding. The TV has power and sound just no picture. Budget insurance has sent they assessor to give pick it up to take to the workshop. Before this was done they have inspected the TV which had a scrach on the screen which i am well aware off. They contacted me back saying that the back light is not working and the insurance do not cover wear and tear. They returned my TV last week friday where i got a tech to come change the back light for me at my own cost. This guy done an inspection and said it is the back light that is broken but also the LCD is cracked and there is no poiny changing the back light.i had showed him the report and pictures that has been sent to me by budget from the assessors and he told me that this pictures are not sent correctly. The one is a small picture of the TV being own with out the back light and they have used a light to take the picture. He then told me how do i know if that was my TV that was showing because it is noy even a full picture. He looked at the TV again and said that they havent even closed the TV correctly. He sent me a report which i have provided to budget with all the above mentioned in the report. I am now being sent an email to say that the TV was delivered which it was but how am i supposed to inspect? Your assessor or driver or who ever it is has damaged my TV further than what it was. Im told to take this matter to court. This is negligence on budgets side and not mine. Please gather all recording and come to a conclusion of what will happen from here In the mean time i am going to consult my lawyer Regarding this.