1 reviews | Active since Aug 2016
Budget Insurance more like ****ing the budget
<p>I sold my vehicle during July but forgot to cancel my insurance before my debit date. The debit order went off on the 25th of July. Knowing that it was my fault I called budget and asked them to cancel my insurance, the call centre agent was friendly and said yes he would but dont I want a quote for my new car I said no its okay but he kept asking so i said yes but please cancel my current insurance he said yes. Well I received the quote and didnt accept it and then on the 25th of August wont my debit order go off again for a car that I NO LONGER OWN!!! I tried calling the call centre nothing happened no one answered then I went on the site and told them to call me back and nothing happened. Can someone help??? I would love to not be paying insurance for a car that I have no rights over!</p>
Thank you for bringing this matter to our attention
Kindly be advised that the matter will be reffered to the relevant department to arrange the cancellation of the policy and also to assist with the refund of the premium if the policy was requested to be cancelled after listening to the call.
We will ensure that contact is made with you on Monday regarding the way forward
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention
Kindly be advised that the matter will be reffered to the relevant department to arrange the cancellation of the policy and also to assist with the refund of the premium if the policy was requested to be cancelled after listening to the call.
We will ensure that contact is made with you on Monday regarding the way forward
Kind Regards
The Budget Team