ZR
Zack R

1 reviews | Active since Oct 2010

21 Aug 2020, 08:43

Budget Insurance is very EXPENSIVE dont fall for their lies

1st of all I am working from and dont understand why you guys are not reviewing that when it comes to premiums. The 23rd of May I phoned and spoke to Keagan, I told him bout the inconvenience that you guys course by taking money from my account before the agreed date. In the application there's a part where you ask the preferred date and I dont understand why would you go against the choice that came up with you.

I drive a very old car and honestly dont understand why instead of premiums going down you will charge me so much. I steep from R795 to a thousand and something. What the hell?I strongly suggest that you look at your ridiculous premiums before I change. This is not the 1st time I am complaining bout this and clearly I am not taken serious. Consider the car's age, Covid-19 and the fact that most of us are working from home before robbing us of our already empty pockets. Do not take this lightly.

0
Replies (2)
Budget Insurance
Budget Insurance's reply21 Aug 2020, 09:36
Official
 
Hi Zack,

We acknowledge receipt of your complaint,

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team

Budget Insurance
Budget Insurance's reply25 Aug 2020, 16:47
Official
Hi Zack,

Just to confirm that our team has been in contact with you and that your concerns have been addressed.

Kind Regards,
The Budget Team.