LM
Litha M

1 reviews | Active since Feb 2013

18 Dec 2023, 09:41

Budget Insurance is the worst insurance company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We have 5 cars insured with Budget Insurance and we have been a customer of theirs for decades: I am still in disbelief of the service that we received from Budget Insurance over the weekend: We had a car accident, had to sleep in the damaged car because Budget refused to tow our car to location of our choice which was more or less the same kilometers as the suggested location. IT GETS WORSE : Being informed that courtesy cars can only be issued on weekdays HOW SHOCKING!!!!!!

0
Replies (4)
Budget Insurance
Budget Insurance's reply18 Dec 2023, 09:48
Official
Hi Litha,

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
LM
Litha M's update18 Dec 2023, 10:08
Reviewer Update
Cellphone number: *** & ***
LM
Litha M's update18 Dec 2023, 10:11
Reviewer Update
Nobuhle Cele is supposed to call us back from the contact center, we are waiting!
Budget Insurance
Budget Insurance's reply18 Dec 2023, 11:27
Official
Hi Litha,

We have requested for the consultant to contact you.

Kind Regards, 
The Budget Team