pM
pretty M

1 reviews | Active since Sept 2018

18 Sept 2018, 10:47

Budget insurance is **** and lies

The worst insurance company, firstly they can't even get through to their own repairers, then you call three times in the same day and get three different stories, i am disgusted, my car was booked in to one of their useless repair shop in Sandton, Renew-it Sandton wanted to give back my car with unfinished repairs, telling me it was not authorized by your insurance, call Budget insurance they tell me it was authorized, so you want to pay an installment of R1400 every month for **** service join Budget insurance, 2 months without a car, no call no email to even give a **** about me as long as they receive their installment, it's none of their business whether they delivered on what they promised when they sold their lies to me. i am still waiting for a response on my car, whether it will one day be fixed properly so i can change from this appalling service.

0
Replies (3)
Budget Insurance
Budget Insurance's reply18 Sept 2018, 10:56
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply18 Sept 2018, 10:56
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply19 Sept 2018, 09:29
Official

Dear Ms Malaka

Kindly be advised that we have received confirmation from our Management Team that contact has been established and your concerns have been addressed.

Kind Regards

The Budget Team