NT
Nompumelelo T
1 reviews | Active since Jul 2021
21 Nov 2022, 16:24
Budget insurance is a **** and a *****
Worst insurance on the country. They refuse to process my claim and they won’t take my calls especially the agent I was assigned which is Peggy Bapela extension number 17927. If anyone can help me please do, I’ve been requesting all the call recordings I’ve had with them they won’t give them to me I don’t know what to do. I’ve been paying my premiums accordingly and now they treat me like I don’t exist. I have proof of all the emails I’ve been sending them.
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
21 Nov 2022, 16:26Hi Nompumelelo,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply21 Nov 2022, 16:26
Official
Hi Nompumelelo,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
NT
Nompumelelo T's updateReviewer Update
21 Nov 2022, 16:33That’s what your’ll keep on saying but never resolve anything. You guys are really playing around with people’s lives like it’s nothing. Absolutely inhumane
NT
Nompumelelo T's update21 Nov 2022, 16:33
Reviewer Update
That’s what your’ll keep on saying but never resolve anything. You guys are really playing around with people’s lives like it’s nothing. Absolutely inhumane
Budget Insurance's replyOfficial
21 Nov 2022, 16:37We note that your query was escalated to our Dispute Resolution department. Kindly contact them on *** for any further assistance. ^NN
Budget Insurance's reply21 Nov 2022, 16:37
Official
We note that your query was escalated to our Dispute Resolution department. Kindly contact them on *** for any further assistance. ^NN
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Nompumelelo T's updateReviewer Update
21 Nov 2022, 16:51Just pay my claim budget or give me my premiums back. I will not rest until I see hundreds and thousands of South Africans leave your services
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Nompumelelo T's update21 Nov 2022, 16:51
Reviewer Update
Just pay my claim budget or give me my premiums back. I will not rest until I see hundreds and thousands of South Africans leave your services