LQ
Lungi Q
1 reviews | Active since Aug 2014
02 May 2024, 12:46
Budget Insurance is a ****
Budget is not insurance, but a ****. I have been paying my premiums for over 3 years; the last time I claimed was in 2022. Since I submitted my claim in February 2024, that claim has been fulfilled. I had cancelled them, and after that, I got an email that my claim had been rejected. Stay away from this insurance company; they are just taking people's hard-earned money and don't pay claims. My claim was sitting with Michael Sekoala since February 24 with no feedback, then when I requested a cancellation, they were begging me to stay but still didn't fulfil my claim. I have emailed Cynthia Mabuza, Operations Consultant; she hasn't responded to my email.
Helpful (0)
Replies (2)0
Replies (2)Budget Insurance's replyOfficial
02 May 2024, 12:46Hi Lungi,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply02 May 2024, 12:46
Official
Hi Lungi,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
LQ
Lungi Q's updateReviewer Update
03 May 2024, 10:07Thank you for response. However, your team has not contacted me and it is close to 24 hours now since your response.
LQ
Lungi Q's update03 May 2024, 10:07
Reviewer Update
Thank you for response. However, your team has not contacted me and it is close to 24 hours now since your response.
