1 reviews | Active since Mar 2018
Budget insurance ( Innovation group ) ******
I have a problem with my car, i took it to Renault for it to be checked they then sent the results of the diagnosis to Budget Insurance ( Innovation group ) of which i have a Pre-owned warranty with them. The diagnoses was: 1. Fuel injectors were faulty 2. Trottle body needs to be replaced. Budget rejected item no 2 claiming that the Trottle body is not covered because it is not in the list of the items covered by the policy. I called them to get clarity and the agent that i spoke to said that he also thinks that the throttle body falls under fuel injection control but his Superior said to him the word throttle body is not written on their list of covered items, of which i feel that they do not know what they are doing or they failed to do a research and check that a Trottle body is a fuel injector control in a Renault Sandero, which is listed on their covered items.
Below is a their list of covered items, kindly check under fuel system, the item written fuel injection control in my type of car the fuel injection control is the Trottle body.
Components Covered Warranty Benefits Your policy covers the repair and/or replacement of components, specifically listed under the section “Components Covered”, arising from the mechanical and/or electrical failure during the cover period of your policy and is subject to the terms, conditions and exclusions set out herein. All repair work must be authorised in advance and carried out by the authorised dealer as recommended by the insurer and/or claims administrator in the section “Claim Procedure”. The following vehicle components and incidences are covered under your policy: • Engine: All internal lubricated components. • Transmission: (Manual/Automatic) All internal lubricated components (including torque converter and flex plate). • Differential: All internal lubricated components. • Differential Lock: All internal components. • Transaxle: All internal lubricated components. • Management System: Engine and transmission management control units, crankshaft sensor, camshaft sensor and lambda (O2) sensor only. • Turbo Assembly: Original Manufacturer fitted turbo charger, intercooler and superchargers only. • Front Wheel Drive Unit: External driveshafts, couplings, hubs, bearings and drive flanges for 4x4 vehicles only. • Electronic Ignition: Distributor and coil packs. • Air Conditioner: Compressor only (excluding re-gassing) • Cooling System: Water pump, welsh plugs, thermostat, thermo-switch and heater radiator only. • Free Wheel Hubs: Complete unit (applicable to 4x4 vehicles only). • CV Joints: Excluding dust covers and rubbers. • Propshafts and Couplings: U-joints and centre bearings. • Steering Mechanism: All internal components of steering box or steering rack (including power steering pump). • Braking System: Master cylinder, servo unit, wheel cylinders and ABS control unit and all sensors. Vacuum pump on diesel vehicles only (excluding all friction materials). 21/08/18 • Fuel System: Mechanical and electrical fuel pumps, injectors, fuel injection control and sensor units (excluding all calibration and serviceable components and any incorrect or contaminated fuel).
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We will be in contact to address your concerns.
Regards,
The Budget Insurance
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Budget Insurance
