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nelspruitbookexchange N

1 reviews | Active since May 2016

17 Jul 2016, 16:01

BUDGET INSURANCE HOW ABOUT SOME SERVICE AND SERVICE FROM THE CORRECT PROVIDERS

<p>Oh wow. How bad can service providing get. Geyser seriously started leaking. Phoned my insurance co at 10h35. BUDGET INSURANCE. Ref R2-6A7F-01. Will send provider. Think right name is 24 PLUMBERS something like that. They sent me an sms. Phoned my wife later and asked if she knows of a plumber as they have none available. WHAT????? After that Budget Insurance was phoned again and the 24 PLUMBERS (they were also provided with the no of an alternative plumber). No reaction and when phoned again THEY WERE ALL CLOSED. GREAT SERVICE DELIVERY FOR THOSE WHO WANT NONE. Phoned Solar Plum who explained problem of incorrect installation authorised by Budget Insurance. Tks Kasper (SOLAR PLUM)</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply18 Jul 2016, 10:59
Official

Thank you for bringing this matter to our attention

Kindly be advised that the matter has been escalated to the relevant team to address your concerns in terms of the availability required at the time of the emergency.

Please accept our sincere apologies for the frustration and inconvenience caused.

Kind Regards

The Budget Team