**********Budget insurance has the worst service ever *********

*I have logged a claim on 10/01/2022 for an accident i had, policy number ***-1.Up to date i have not received any feedback from budget. The damaged report was completed and sent to budget on 19/01/2022 by the assessors. I have been waiting since then, I have no car and i have a sick mother at home that i cant even take to the doctor. I have been phoning Budget more that 5 times now,all they say is my matter is escalated and i will receive a call back of which i have never been called by Budget.

**This is the worst service i have ever received in my life. If anything happens to my sick mother it will be all your fault. My matter was handed to handler called Kagiso who never called me even once or even reply to my emails.

Is this the service you provide to your customers??????????