DB
Dante B
1 reviews | Active since Jul 2015
25 Nov 2020, 08:05
Budget Insurance has poor communication
Budget insurance has the poorest service I have experienced so far yet with car insurance.
I put in a claim last month in October for scratch and Dent cover, and I got contacted via whatsapp by a self assessment specialist on the 28th of October. I sent him/her the pictures of the damage needing assessment including my driver's license, and after a "thank you" from the person on whatsapp, I had absolute radio silence. Zero communication. What am I paying for here exactly?
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
25 Nov 2020, 09:13 Hi Dante,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply25 Nov 2020, 09:13
Official
Hi Dante,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
DB
Dante B's updateReviewer Update
25 Nov 2020, 17:36Hi there. No one has contacted me yet.
DB
Dante B's update25 Nov 2020, 17:36
Reviewer Update
Hi there. No one has contacted me yet.
DB
Dante B's updateReviewer Update
11 Dec 2020, 10:33Hi There. When is this getting resolved!!!!!?
DB
Dante B's update11 Dec 2020, 10:33
Reviewer Update
Hi There. When is this getting resolved!!!!!?