Budget Insurance do not have your back

I have been a customer of Budget Insurance for many years now. I have come to learn that Budget Insurance do not like to settle claims, in fact they go to extreme lengths to find reasons not to pay. I mean, my 60% rejection rate speaks for itself. Over the years I have been in the unfortunate position of having to submit 10 claims, of these, only 4 were settled. This includes a sizable house break-in claim in October 2014 where a R40K claim was rejected based on a technicality. My latest claim was submitted for a problem with my borehole pump, a specified item on my policy. Not only did it take 3 weeks to get a response, but Budget Insurance sent a swimming pool contractor to assess a borehole pump issue, that's like asking a dentist to perform heart surgery! Needless to say, the contractors report was a load of hogwash and the claim was rejected based on this!<br> So I have had enough and cancelled my cover with Budget Insurance. I need my insurance company to have my back, Budget Insurance and/or Telesure certainly don't!