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Nozipho N
1 reviews | Active since Nov 2022
22 Apr 2025, 08:45
Budget insurance delays
I need assistance. Claiming for the warranty claim taking more then a week only to find out their email address is not really working. I need my car to be fixed so I am able to go to work since I use it for that. I need it approved ASAP because it's been long without working.
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Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
22 Apr 2025, 08:50 Hi Nozipho
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply22 Apr 2025, 08:50
Official
Hi Nozipho
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
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Nozipho N's updateReviewer Update
22 Apr 2025, 12:35Few hours later extremely FURIOUS , call and email from Thuso Sekoala consultant from budget, informing me that the insurance won't be paying the full quote, How? Why? Make no sense. I need this matter to be solved and the insurance to pay in full to the quote from the car dealership, I pay full premiums per month.
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Nozipho N's update22 Apr 2025, 12:35
Reviewer Update
Few hours later extremely FURIOUS , call and email from Thuso Sekoala consultant from budget, informing me that the insurance won't be paying the full quote, How? Why? Make no sense. I need this matter to be solved and the insurance to pay in full to the quote from the car dealership, I pay full premiums per month.
NN
Nozipho N's updateReviewer Update
23 Apr 2025, 06:37Xola and Thuso are taking me for a fool. Waited for their phone call as they promised yesterday but nothing, I believe it's high time I get an ombudsman and lawyers involved because I have been made a fool. Yet I pay premiums in full.
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Nozipho N's update23 Apr 2025, 06:37
Reviewer Update
Xola and Thuso are taking me for a fool. Waited for their phone call as they promised yesterday but nothing, I believe it's high time I get an ombudsman and lawyers involved because I have been made a fool. Yet I pay premiums in full.