KS
Knowledge S
1 reviews | Active since Sept 2022
14 Sept 2026, 21:21
Budget Insurance – Delayed Warranty Claim
I lodged my warranty claim in August 2026, and it is still not fully resolved. My policy provides unlimited cover for specified mechanical components, yet there is a significant difference between the workshop’s quoted repair amount and what Budget authorised. ***.pdf
I called on Saturday and was promised feedback today, but I have still received nothing. I have also received no proper response regarding my R500 Additional Component Cover request.
The delays and lack of communication are extremely frustrating. I simply want Budget to review my claim, explain the discrepancy and finalise the repairs urgently.
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Budget Insurance's replyOfficial
14 Sept 2026, 21:33Good day Knowledge,
We apologise for the delay and understand your frustration.
Your concerns regarding the authorised claim amount, the R500 Additional Component Cover, and the lack of feedback have been escalated for urgent review. We have escalated this to the team, and an agent will be in contact with you.
Kind regards,
Budget Team
We apologise for the delay and understand your frustration.
Your concerns regarding the authorised claim amount, the R500 Additional Component Cover, and the lack of feedback have been escalated for urgent review. We have escalated this to the team, and an agent will be in contact with you.
Kind regards,
Budget Team
Budget Insurance's reply14 Sept 2026, 21:33
Official
Good day Knowledge,
We apologise for the delay and understand your frustration.
Your concerns regarding the authorised claim amount, the R500 Additional Component Cover, and the lack of feedback have been escalated for urgent review. We have escalated this to the team, and an agent will be in contact with you.
Kind regards,
Budget Team
We apologise for the delay and understand your frustration.
Your concerns regarding the authorised claim amount, the R500 Additional Component Cover, and the lack of feedback have been escalated for urgent review. We have escalated this to the team, and an agent will be in contact with you.
Kind regards,
Budget Team