OM
Olivian M

1 reviews | Active since Jul 2015

10 Sept 2015, 10:08

Budget Insurance Debiting my account Unathorised

After checking with Budget on their premiums and cover for my new car that I needed to Purchase, I decided I would give them a try, I spoke with the named consultant and started the process of signing up, Only to be advise at the end of the policy that the premiums would increase eery year, To which I responded that my vehicle Value Decreases Monthly, how and why would the premiums increase monthly.<br> The Agent responded that the car becomes more High Risk, to which I dont agree.<br> SoI told him to please cancle the deal as I do not wish to take out the cover with them, And low and behold I have received DEBIT orders to the value of R690.00 from Bugdet, After me indicating that I do not want to proceed with this cover and this deal needs to be cancled?<br> <br> I Now need to go into the bank, Wasting my Petrol and Time to have this reversed.<br> carefule of the clauses at the end, Dont give banking details until all disclosures are made.<br> <br>

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Replies (1)
Budget Insurance
Budget Insurance's reply10 Sept 2015, 11:16
Official
Hello Truly unsatisfie,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialist contacted you to discuss your concern, it was unfortunately not convenient for you to talk to us at the time.

Please expect a call from us during the course of the day to discuss the matter in detail.

Regards,
The Budget Insurance Team.