LP
Latoya P

1 reviews | Active since Mar 2026

31 Mar 2026, 20:14

Budget insurance daylight ******s

Don't ever take out any insurance with Budget they the worste insurance company to sign up with.. I have 3 insurances with them for my car and boom here I had a problem I was advise to take my car to a dealership. Which I did on the 9th of March 2026 believe it or not I only received my car Friday the 27th nothing was done no rejection letter no accessor was dispatched to access the car.. On the 25th they still debited my account for premiums after I had to call after them everyday. On the 25 th the supervisor discovered I never received a rejection letter she made me hold on for 20 minutes just to go and type a rejection letter still no clear indication why my claim was rejected back dated to the 19th of March 2026... Worste when I asked about the back rejected letter that was back dated the supervisor disappeared.. Other consultants have to do damage control to convince me to stay with them. They are daylight ******s don't ever sign up with them..

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Replies (1)
Budget Insurance
Budget Insurance's reply31 Mar 2026, 20:33
Official
HI Latoya,  We’re really sorry to hear about the experience you’ve described, this is definitely not the level of service we want our clients to receive. We understand how frustrating it must have been dealing with delays, unclear feedback, and communication breakdowns regarding your claim. We will escalate this matte to the relevant department to assist you promptly.  Kind Regards,The Budget Team