RS
Roelof S
1 reviews | Active since May 2013
11 Sept 2020, 13:07
Budget Insurance Company not honouring a claim
I have been battling for 2 weeks to submit a claim and made numerous phone calls at my own expense and still no joy with this *********** difficult to deal with company? I am about to go to an Ombudsman to resolve this pathetic service.
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
11 Sept 2020, 16:45Hi Roelof,
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
Budget Insurance's reply11 Sept 2020, 16:45
Official
Hi Roelof,
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
15 Sept 2020, 11:21Hello Roelof,
Just to confirm that our team has been in contact with you and that your concerns have been addressed.
Kind Regards,
The Budget Team.
Just to confirm that our team has been in contact with you and that your concerns have been addressed.
Kind Regards,
The Budget Team.
Budget Insurance's reply15 Sept 2020, 11:21
Official
Hello Roelof,
Just to confirm that our team has been in contact with you and that your concerns have been addressed.
Kind Regards,
The Budget Team.
Just to confirm that our team has been in contact with you and that your concerns have been addressed.
Kind Regards,
The Budget Team.
RS
Roelof S's updateReviewer Update
20 Sept 2020, 19:58No my concerns have not been resolved stop talking nonsense! It has been 3 weeks since I attempted to claim and still no resolution??? I am at the point where I will put some lawyers on this **** insurance company !
RS
Roelof S's update20 Sept 2020, 19:58
Reviewer Update
No my concerns have not been resolved stop talking nonsense! It has been 3 weeks since I attempted to claim and still no resolution??? I am at the point where I will put some lawyers on this **** insurance company !
Budget Insurance's replyOfficial
20 Sept 2020, 20:19Hi Roelof,
We are so sorry to hear about this.
Our service team will follow up with you tomorrow to assist.
Kind Regards,
The Budget Team
We are so sorry to hear about this.
Our service team will follow up with you tomorrow to assist.
Kind Regards,
The Budget Team
Budget Insurance's reply20 Sept 2020, 20:19
Official
Hi Roelof,
We are so sorry to hear about this.
Our service team will follow up with you tomorrow to assist.
Kind Regards,
The Budget Team
We are so sorry to hear about this.
Our service team will follow up with you tomorrow to assist.
Kind Regards,
The Budget Team