1 reviews | Active since Apr 2018
BUDGET INSURANCE CAN LEAVE A PERSON WITH A SOUR TASTE
Budget Insurance small dents value-added service is a *****. I don't recommend the service to anyone. They don't cover dents( 3 or even a single dent that occurred as a result of hail damage) ~ things they never tell us when they are desperate for clients.
The service I received was ******* 1. delays in getting my claim assessed. It took about two weeks for the outcome 2. my claim is rejected and I was told to use the main insurance. 3. even if the vehicle had small dents that costs less than my main insurance excess.
The lady who called me this afternoon added to my frustrations with Budget overall. She was rude and thought she would pull me by the nose.
Budget sucks and by end of today, I would have found new insurance company as my money cannot go where it is not valued.
Budget has failed me in many aspects, this is not the first time budget has treated me as if "I OWE THEM"
Budget cannot even recover money from the third party that caused my other car to be written off... one year later they fail to assist me to fix the small dents on my new car. I have never claimed on this cover and here we are... SERVICE IS APPALLING AND DISGRACEFUL.
I've been paying for the small dents and chips value-added service for over a year, I've never claimed but I'm not assisted. my money went down the drain for nothing.
I want to also share this information with my friends as I don't believe there's value for money here and people need to know.
We are sorry you feel this way.
However, our team will contact you to discuss your concern.
Kind Regards,
The Budget Team
We are sorry you feel this way.
However, our team will contact you to discuss your concern.
Kind Regards,
The Budget Team
