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glenffairings G

1 reviews | Active since Mar 2017

09 Mar 2017, 12:20

Budget insurance - BUDGET CUSTOMER SERVICE

<p>In all fairness when I put in a claim about two years ago, I had nothing to complain about. And after the claim was settled I was very happy to let friends know such. HOWEVER the claim that I submitted for my car has been very frustrating, to say the least. To go into all the details is going to be terribly longwinded. And seeing as they are well aware of my level of dissatisfaction, I wont bore anybody. All i want is for this claim to be completed and then I am cancelling my policy with Budget. What is even more galling the accident was not even my fault !!!!! </p>

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Replies (2)
Budget Insurance
Budget Insurance's reply09 Mar 2017, 15:56
Official

Thank you for bringing this matter to our attention.

Kindly be advised that the matter has been escalated to a Customer Relations Specialist who will be in contact with you to address your concerns.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply15 Mar 2017, 14:11
Official

Dear Catherine

We have received feedback from our Customer Relations Specialist that contact was made with you.

We are aware that you have requested not to be contacted again and we shall respect your stance.

Kind Regards

The Budget Team