1 reviews | Active since Jul 2017
Budget Insurance - Bad Service & claim still open since November 2024
I have had a claim open since last year, portable possession, my sunglasses - I am covered for R5500, but when i claim R4k i am rejected as they say sorry you only covered for R3500 - since they have found that i have not been tols this so a claim case was apparently reopened in January. Nothing has been done, not even a person assigned to this claim!?!?!?!
i am beyod irriated and now when i call and email again i am to told to wait for some one to be assigned! So i ask yo cancel immediately and be refunded for feb - monday to day being 3rd feb. They are saying no!
Absolute no respect and regard for my situation. Basically been paying for no service for ages now which amounts to way more than my sunglasses.
I do not recommend Budget Insurance.
We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The Budget Team