HN
Hloniphile N

1 reviews | Active since Aug 2018

26 Aug 2024, 12:48

BUDGET INSURANCE BAD CUSTOMER SERVICE

INCREASED BY PREMUIM WITHOUT ADVISING ME, NO-ONE IS WILLING TO ASSIST INSTEAD THEY ARE WILLING TO CANCEL MY PREMUIM EVEN THOUGH I HAVE. BEEN HOLDING FOR 40 MINUTES FOR A MANAGER TO HELP ME GRAHAM RETENTENSIONS MANAGER. I HAVE 6 VECHILES PERSONAL AND BUSINESS WITH BUDGET MEANING THT I NEED TO LOOK FOR A NEW INSURER DUE TO BAD CUSTOMER SERVICE. POLICY NUMBER ***

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Replies (1)
Budget Insurance
Budget Insurance's reply26 Aug 2024, 13:03
Official
Hi Hloniphile, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team