Budget Insurance back and forth with service provider.

On March 20th, 2023, my vehicle was involved in an accident, and I promptly lodged a claim with Budget Insurance Company to have the car repaired. After receiving approval and a confirmation email, the situation took a turn for the worse. Despite daily phone calls to determine when and where I should take my car for repairs, I discovered that the service provider had not received authorization from Budget. This frustrating back-and-forth has continued until today, May 2nd, with no resolution in sight. I am in a hurry to sell my car and leave the country, but Budget's delay is putting me under significant pressure. It is essential that my car is fixed promptly, and I am deeply disappointed in Budget's handling of this matter.