TN
Tshilidzi N
1 reviews | Active since Jun 2015
26 Aug 2015, 04:30
Budget insurance are ******
Budget insurance are ******,I signed up for one product (comprehensive car cover).A few weeks after my comprehensive cover debits, they debit me for a product I never asked for (vds). To me this is a crime cause there was no agreement between myself and budget for them to do so.I was told that they will pay my money back but I am still waiting on a miracle till this day.Payback the money budget! Payback the money!
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Budget Insurance's replyOfficial
26 Aug 2015, 11:31Hello Nndwammbi001,
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attempted to reach you telephonically with no success.
The investigation regarding the acceptance of the Value Added Policy is complete and feedback has been provided which we need to discuss with you. Refund in the interim has been processed.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attempted to reach you telephonically with no success.
The investigation regarding the acceptance of the Value Added Policy is complete and feedback has been provided which we need to discuss with you. Refund in the interim has been processed.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply26 Aug 2015, 11:31
Official
Hello Nndwammbi001,
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attempted to reach you telephonically with no success.
The investigation regarding the acceptance of the Value Added Policy is complete and feedback has been provided which we need to discuss with you. Refund in the interim has been processed.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has attempted to reach you telephonically with no success.
The investigation regarding the acceptance of the Value Added Policy is complete and feedback has been provided which we need to discuss with you. Refund in the interim has been processed.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team