Budget Insurance Annual Review

I moved over to Budget a year back. I have been claim free & all premiums paid on time. I received an annual review notification with a ridiculous increase to premium. The retentions dept called me back & amount quoted in order to retain my business with Budget is not worth any saving. The consultant mentioned the cost is due to inflation etc etc. I am aware off all of that as I have seen increased costs in daily expenses. My vehicle is decreasing in value each day. I don't see why Budget cannot do the necessay in order to keep me as a client. I had a very good impression of Budget when I implemented policy. Today's call has changed my perception signficantly. You guys dont care to keep existing claim free clients. I will be changing over to someone else - which you consultant didnt seem to mind