Budget insurance and glasfit Mafia

<p>Well, It all started with a damaged windscreen! I called Budget insurance(Which I pay consistently on a monthly basis) to claim replacement of a damaged windscreen. Things went well, and I was told glasfit will contact me. After a day, glasfit contacted me to arrange that I can drop off my car for them to replace the damaged windscreen. I was told I would have to pay R850 access fee. I agreed to all. The windscreen was replaced. Upon inspection later, I realised the fitting of windscreen is not proper, with time it will fall, and I will have to pay again. I called glasfit and voiced my dissatisfaction. I was told to send the car back so they could fix what they fail to do. I then told them that they will have to pay for my travel expenses since I now had to take the car(I mean, it was they fault not to have done what I paid them to do). The lady started being arrogant and said they would rather send their people to come to my destination to fix. I waited the whole day, and when I contacted them(glasfit Lichtenburg), I was told they have been very busy and they could only help me the next day. I got ****ed and told the lady that their busy day had nothing to do with me, I gave them my car and they failed to do what was right. I told her the issue of me taking the car back to them simply meant they wanted to be self appointment secretaries of my life. I told her I would deal with Budget insurance since they are the ones who said glasfit will change my windscreen. I called Budget insurance( three times, different days, WITH MY MONEY). Their Reps are telling a whole lot of *******. I made it clear to budget insurance to have their partners in crime(Glasfit) to come remove their windscreen on my car, repay my R850 and put my damaged windscreen back( just as it way fitted when I bought this car).</p>