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Jacques E

1 reviews | Active since Oct 2020

15 Oct 2020, 17:54

BUDGET INSURANCE

I was involved in a accident with a client of budget who informed me that I could claim against her insurance, on 13 September 2020 I was driving to work and at about 06:46 a BUDGET INSURANCE CLIENT, tried to drive faster than me and turned into my way of driving at a traffic light that was green for me to drive, afterwards the towing company informed me that my car would be towed to a BUDGET INSURANCE YARD ,and that I would not be liable for ANY PAYMENTS towards this matter. Now BUDGET INSURANCE are trying to tell me that I was at fault for this situation, by telling me that I was supposed to be on the lookout for oncoming traffic, which I was but this client tried to sneak into my way. I reported this matter on a previous post on Hello Peter and got a phone call back the next day from a Corine van Tonder only to be told a week later the same story, maybe I should take this matter to the onboetsman, then maybe I will get my car back fixed!!!!

0
Replies (4)
Budget Insurance
Budget Insurance's reply15 Oct 2020, 20:11
Official
Good day Jacques,

We acknowledge receipt of your complaint.

One of our Customer Relation Consultants will contact you.

Kind regards,
The Budget Insurance Team
JE
Jacques E's update15 Oct 2020, 22:02
Reviewer Update
This is exactly what you said last week, and I got the same response back from you, the facts are that your client was at fault in the accident and not me, you are taking your client's side and not the truth about this matter. If someone do phone me regarding this matter, then they should have answers to my car as in when can I have my car back and repaired.
JE
Jacques E's update16 Oct 2020, 08:21
Reviewer Update
Still no word of Budget it seems to me they are taking client's side above all even if the client was totally wrong with this matter, I'm stuck without transport because of them and their poor service, 1 thing is for sure, I will never recommend anyone to take out any of their policies!
JE
Jacques E's update16 Oct 2020, 08:46
Reviewer Update
The feedback that was sent was the same as before my complaint to you the person who promised to get behind every thing only forwarded the same thing to me, it shows me that your employees are incapable of their duties. I want my car back and fixed, again the accident was not my fault.