Budget Insurance

Item: Budget Insurance
Rating: 1
Author: Mahlatse P

Budget Insurance sent me to the worst panel beater in my area. My car was damaged due to a hail storm last year December 2020. They only booked it in Jan 2021, it took them two months to fix the damage as if that wasn't bad enough they got paint all over the car, my car seats are covered in paint, my windows are scratched, the rubbers around the windows are scratched too and also have paint on them, kind you the rubbers are black the paint is white. Their work is so untidy I'm so disappointed. A courtesy car wasn't even offered. I want to cancel the insurance asap

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Replies (2)

Budget Insurance's replyOfficial

13 Mar 2021, 08:36

Hi Mahlatse,

Thank you for bringing this matter to our attention.

We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards
The Budget Insurance Team

Budget Insurance's reply13 Mar 2021, 08:36

Official

Hi Mahlatse,

Thank you for bringing this matter to our attention.

Budget Insurance's replyOfficial

01 Apr 2021, 10:58

Hi Mahlatse,

Thank you for allowing us the opportunity to assist with this.

We can confirm that we have arranged with the panel beater to to do corrective repairs on your vehicle.

Please accept our apology for the inconvenience caused.

Regards,

The Budget Team

Budget Insurance's reply01 Apr 2021, 10:58

Official