mN
maria N
1 reviews | Active since Jul 2015
09 Jul 2019, 13:31
Budget insuarance *****s nd unprofessional company
<p>I am so disappointed with budget insuarance and this us my first time having a problem with insuarance. Been with Miway thy are so effecient and are so professional in handling all the cases. Regret why l left miway for such a malala pipe type of insuarance. Had ana accudent on the 7th and on the 12th repairs was approved and till today nothing has been done. Walked to the panel beaters only to be told that my insuarance authorises that they fix cars with second dummy car parts ????????‍♀️????????‍♀️????????‍♀️ I am still shocked like now. Regret the day l left miway l still say that. Budgt insuarance s***** l tell you am actually disappointed in you.</p>
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
09 Jul 2019, 14:38We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we have received confirmation that the outstanding part will be delivered to the Motor Body Repairer today, which will enable them to complete the repairs of your vehicle.
We assure you that we will investigate and address any/all service failures on an internal basis.
We do apologise for the frustration this has caused.
Kind Regards,
The Budget Insurance Team.
As discussed with our Customer Relation Specialist, we have received confirmation that the outstanding part will be delivered to the Motor Body Repairer today, which will enable them to complete the repairs of your vehicle.
We assure you that we will investigate and address any/all service failures on an internal basis.
We do apologise for the frustration this has caused.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply09 Jul 2019, 14:38
Official
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we have received confirmation that the outstanding part will be delivered to the Motor Body Repairer today, which will enable them to complete the repairs of your vehicle.
We assure you that we will investigate and address any/all service failures on an internal basis.
We do apologise for the frustration this has caused.
Kind Regards,
The Budget Insurance Team.
As discussed with our Customer Relation Specialist, we have received confirmation that the outstanding part will be delivered to the Motor Body Repairer today, which will enable them to complete the repairs of your vehicle.
We assure you that we will investigate and address any/all service failures on an internal basis.
We do apologise for the frustration this has caused.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's replyOfficial
10 Jul 2019, 15:47Update:
We confirm that the outcome herein was discussed with you and that the repairer also confirmed when your vehicle repairs will be completed.
Kind Regards,
The Budget Insurance Team.
We confirm that the outcome herein was discussed with you and that the repairer also confirmed when your vehicle repairs will be completed.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply10 Jul 2019, 15:47
Official
Update:
We confirm that the outcome herein was discussed with you and that the repairer also confirmed when your vehicle repairs will be completed.
Kind Regards,
The Budget Insurance Team.
We confirm that the outcome herein was discussed with you and that the repairer also confirmed when your vehicle repairs will be completed.
Kind Regards,
The Budget Insurance Team.