GM
Gugulami M

1 reviews | Active since Mar 2022

25 Apr 2022, 09:55

budget has the most disgusting service ever -

the most disgusting service ever received - budget insurance they dont care about their clients- i had claim in January where i was advise the damages cost R53OOO and because i couldn't use their repairer and ask for repairer of My choice the consultant who may claim was alloccated too Nobuhle Cele -i send emails call she awalys have to call me back -last time she **** that her email are not working-she never respond any email-when she call back last after 2week of battle to get hold her -advise me that the damages are now qoute R40200 -i asked for the call records and Quotation she **** again that her email are not working -however still today i have been follow up on qoute and recording.no1 is getting back to me.. im very shocked this is ***** so if have to use my own repairer amount to the damages has to lower .last week ask for my policy to be cancel budget already debited for the month of May -Come to my surprise the policy is effective cancelled for 20th of April -what happened to my money that was debited on 20th of April for the Month of MAY.:( IM VERY ANNOYED

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Replies (1)
Budget Insurance
Budget Insurance's reply25 Apr 2022, 11:18
Official
 Hi Gugulami 
  
  We acknowledge receipt of your complaint.
  
  Our team will be in contact with you to discuss your concerns.
  
  Kind Regards, 
  The Budget Insurance Team