NP
Nompumelelo P
1 reviews | Active since Apr 2019
26 Jan 2026, 13:09
Budget got me out of budget
Absolutely disappointed in them. I, through Budget have Netstar tracking device and i upgraded it in December to the highest tracking plan and this was included in my instalment. First payment went off December and its the 26th day of January and not a call/sms or email has been received from Netstar requesting to come install the new device. I want a refund for the month I didn't get the service and request that the new device be installed.
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Budget Insurance's replyOfficial
26 Jan 2026, 13:16Hi Nompumelelo,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply26 Jan 2026, 13:16
Official
Hi Nompumelelo,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team