1 reviews | Active since Jan 2012
Budget giving away personal information to 3rd party telemarketers
<p>Last week I was called by a gentleman claiming to be from Telesure. He said it was the time of the year that my premiums would go up and he was phoning me to re-quote. This man had all my info. My ID, address, car insured value, home insured value, home contents value, EVERYTHING.</p> <p>He was actually trying to sell me a mutual and federal policy. I could hear typical telemarketers background noise, which I had never heard while speaking to a Telesure staff member, so I knew he was not from Telesure. I asked for his phone number and I called back the next morning. A voice recording said the company was Quality Growth. </p> <p>I made a complaint to Budget regarding this issue (reference number ********** 560) and they have ignored my complaint. In this day and age where identity theft is so common, I found it extremely worrying that Budget would sell my personal information to a 3rd party company. I would like to know how Quality Growth acquired my information and exactly what info was given to them.</p>
Thank you for bringing this matter to our attention.
Kindly be advised that the matter has been escalated to a Customer Relations Specialist who will be in contact with you to address you concerns.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
Kindly be advised that the matter has been escalated to a Customer Relations Specialist who will be in contact with you to address you concerns.
Kind Regards
The Budget Team
Budget contacted me and had investigated the telemarketers call. I mistakenly stated that the telemarketer was offering me a Mutral & Federal policy. It was infact a Auto & Genteral policy. The Budget representitive informed me that A&G is a sister company of Budget, thus my policy info was available to the telemarketer. Thank you for your feedback.
Budget contacted me and had investigated the telemarketers call. I mistakenly stated that the telemarketer was offering me a Mutral & Federal policy. It was infact a Auto & Genteral policy. The Budget representitive informed me that A&G is a sister company of Budget, thus my policy info was available to the telemarketer. Thank you for your feedback.
Thank you for the feedback Mr Roberts.
We shall be sure to convey your thanks to the relevant Customer Relations Specialist who assisted with your complaint.
Have an awesome day further.
Kind Regards
The Budget Team
Thank you for the feedback Mr Roberts.
We shall be sure to convey your thanks to the relevant Customer Relations Specialist who assisted with your complaint.
Have an awesome day further.
Kind Regards
The Budget Team
