LI
Liza I

1 reviews | Active since Oct 2015

13 Nov 2018, 22:29

Budget for nothing

Claim ref ********** 42/2 was submitted in August for a leaking roof They sent out an inspector and then advised that the claim was approved No one has come to do the work I have repeatedly phoned Budget to tell them that nothing has been done The people there say that they will investigate but nothing happens They won't give me an email address to complain You can only call that way you have no proof that you have complained many times My roof is still leaking

0
Replies (2)
Budget Insurance
Budget Insurance's reply14 Nov 2018, 07:28
Official
We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards, 
The Budget Insurance Team.
LI
Liza I's update30 Nov 2018, 02:12
Reviewer Update
Two ladies from Budget contacted me to apologize for the confusion The contractor contacted me a few days later Two men came to fix the roof and paint the ceiling They were very pleasant and worked well and neatly I am happy with the service that I got Thank you