PT
Palesa T

1 reviews | Active since Feb 2019

09 Jul 2023, 14:38

Budget extended warranty failed me

Word of advice before purchasing anything online with budget 1st check their reviews and never ever take an extended warranty with budget because they sell you the policy for innovation then when you are having a problem they don’t take responsibility instead they will refer you to innovation group to cut my story shot the sales consultant from budget to me that my car is covered for everything that get damaged on my car including the clutch today I am claiming my claim got rejected and I’m told it doesn’t not cover warn out damages and I need to pay the mechanic in order to see the fault in my car and when you claim their consultant with send you from pillar to post no one wants to take responsibility including the manager..so when you get a call for warranty plan run n reject the offer with a capital letter ‘R’..they are not reliable all they are doing is reaping people off.selling **** goods benefits but come claiming day you’ll cry

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Replies (1)
Budget Insurance
Budget Insurance's reply09 Jul 2023, 14:47
Official
Hi Palesa, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 


Kind Regards, 
The Budget Team