Budget doesn't do a full inspection of cases.

Very poor showing on behalf of a company I've been recommending, but shan't be doing so any longer.

My items (plural) coming to the value north of R21000, and am told my claim is not going to be paid out, due to an item that is NEVER removed from my home, to have been taken out this one time (an outlier).

I've requested a manager call me, but still waiting on that. Had to take it further to the complaints dept, to which someone may only call me on Monday.

Failing someone contact me soonest, this will be taken to the ombudsman.