1 reviews | Active since Aug 2020
Budget does not really care about you
Budget Insurance Claims Department personnel Zama Zulu is wearable at her job. She did not give me feedback on my claim and a week passed. I phoned and emailed looking for updates on my claim she just did not get back to me.
When I finally got hold of her age was just did not show any care for my concern.
My claim was not fully approved as a result I had to remove my car from their workshop.
My car was stripped. When I asked them to take the car to the state they found it. She told me that was to come at my own cost.
Budget Insurance doesn't care about your pain when it comes to claims. They are okay to take your money when you pay for the premium. When it's time of accident they will find any reason to reject your claim.
Regards S. Shabangu
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team.
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team.
Please provide us with your ID & policy number so we can escalate you matter to the relevant department to assist.
Kind regards,
The Budget Team.
Please provide us with your ID & policy number so we can escalate you matter to the relevant department to assist.
Kind regards,
The Budget Team.
