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Elva T

1 reviews | Active since Mar 2026

10 Jun 2026, 05:49

Budget didn't pay my burst wheel claim. They requested I drive a car with a burst Tyre to the nearest Tyger wheel

Budget insurance refused to pay my Tyre burst claim. They requested that I drive my car to get assessed in order for them to pay the claim. That's putting my life in more danger and the car rim in a worser state. I recently had a Tyre burst and budget say I must still drive my car to the nearest Tyger wheel for the threads of the Tyre to be assessed. I asked them how do I drive a car with a damaged wheel they said that's the only way they can assist me.

Imagine if it's an accident.... If they can't pay for a burst Tyre... What will happen if they have to pay off the bank for write offs.

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Replies (1)
Budget Insurance
Budget Insurance's reply10 Jun 2026, 08:13
Official
Hi Elva,
 
We’re really sorry to hear about your experience — we understand how concerning and frustrating this situation must be for you. This is certainly not the level of service we aim to provide.
 
Please be assured that we have escalated your matter to the relevant team for urgent assistance and review. They will investigate this further and work towards resolving it as quickly as possible.
 
Kind Regards,
The Budget Team