NV
Nico V

1 reviews | Active since Mar 2019

05 Jan 2026, 09:26

Budget deduct money after canceling policy

I am trying to cancel my policy. I gave them notice of cancellation in 01 December 2025 for end of December 2025. Phoned the as well now suddenly I have a awesome profile and they can review my premium after I moved to a new company. Why did you not look after this awesome profile before. I want my money back deducted ******** from my account. No lets see if we can match. Just pay back the money

0
Replies (4)
Budget Insurance
Budget Insurance's reply05 Jan 2026, 09:31
Official
Hi  Nico,
 We acknowledge receipt of your complaint and apologize for any inconveniences caused to you. 
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
 Kind Regards, 
The Budget Insurance Team
NV
Nico V's update05 Jan 2026, 09:41
Reviewer Update
Just return my money. No calls no trying to keep me. Just give me back my money
Budget Insurance
Budget Insurance's reply05 Jan 2026, 11:06
Official
We understand your frustrations and apologize once again for the inconvenience this must have caused you.

Please know that this matter has been escalated.

From,
The Budget Team
NV
Nico V's update05 Jan 2026, 13:33
Reviewer Update
Thank you issue us sorted except for back payment. Awaiting feedback from management