Budget - Customer Service, what is that?

If a person cuts a call, that means they are busy, so you should not keep pressing redial over and over. Some people work during the day as well, and are unable to take personal calls, but Budget just called me now, I cut the call 3 times, and still it rang again, The agent just started speaking, did not even bother to ask if I can speak or should they call back or nothing,

Why would I take anything more with budget? I had an accident, it took 6 months for my car to be repaired, by 2 different repairers, and now, I have my car for a few weeks, and it is still not fully repaired. Budget deal with me for 6 months, and after i collected my car the second time, both people working at budget have not called me even once to ask if everything is now fine or not So I suggest to people, rather pay a bit more on insurance so that you do not have to go through this sort of torture, yet miss one payment and budget will call you 100 times to ask what happened