LM
Lucky M

1 reviews | Active since Feb 2026

18 Feb 2026, 11:07

Budget claim department

I would like to people's attention that this Insurance has good market skills and getting people to take the insurance with them but they have a very very bad claim department. When promising to take an insurance with them they will call you everyday but the moment you fill a claim you will be the one calling them and sometimes they will even drop their calls while you are in a call with them.

I really had a very bad experience with them, I doubt they deserve to be rated amongst the best insurers because their consultants lack customer services skill. I wouldn't recommend this insurance to anyone.

0
Replies (1)
Budget Insurance
Budget Insurance's reply18 Feb 2026, 11:22
Official
Good day Lucky,

We know this wasn’t the experience you expected, and we are sorry for that.

We acknowledge receipt of your complaint and will escalate it to the relevant team to assist.

Kind regards,
The Budget team