Budget Business Insurance

On the 19 March 2022 a debit order went through and on 26 March 2022 two TV were damaged. On Monday 28 March 2022 I reported the incident and Budget Business Insurance captured the claim. Senior Consultant says she ‘must teach me’ and on 31 March 2022 she teaches by rejecting the claim because premium is not paid. I hope this has nothing to do with being black. I have been with Budget Business Insurance for many years and have never had such treatment. Incidentally two of my cars are insured by Budget Insurance. I am very grateful it is just two TVs and not the whole business.