VV
Vimal V
1 reviews | Active since Aug 2025
22 Sept 2025, 22:42
Budget *******!!!
Auditor picked up that Budget has been debiting my account for a VAP since 2006! The main policy has been cancelled since 2006 and from my understanding the T&C related to cancellation clearly indicated from the Internet content related to Budget that VPA products are cancelled when the main policy is cancelled. I have since requested call recording for the my cancellation and the last call dated the 09-09-2025. My emails have also been ignored since I have raised and began questioning the debit which totals to est. 85k!!!
Helpful (0)
Replies (6)0
Replies (6)
Budget Insurance's replyOfficial
23 Sept 2025, 07:15Hi Vimal,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
This matter will be escalated to the relevant department to assist you promptly.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
This matter will be escalated to the relevant department to assist you promptly.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply23 Sept 2025, 07:15
Official
Hi Vimal,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
This matter will be escalated to the relevant department to assist you promptly.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
This matter will be escalated to the relevant department to assist you promptly.
Kind Regards,
The Budget Insurance Team
VV
Vimal V's updateReviewer Update
26 Sept 2025, 08:11Three things regarding the matter at hand:
1. I have all my bank statements which dates back to justify the wrongful debit.
2. Interested in the actual cancellation request?
3. Turn around times please?
1. I have all my bank statements which dates back to justify the wrongful debit.
2. Interested in the actual cancellation request?
3. Turn around times please?
VV
Vimal V's update26 Sept 2025, 08:11
Reviewer Update
Three things regarding the matter at hand:
1. I have all my bank statements which dates back to justify the wrongful debit.
2. Interested in the actual cancellation request?
3. Turn around times please?
1. I have all my bank statements which dates back to justify the wrongful debit.
2. Interested in the actual cancellation request?
3. Turn around times please?
VV
Vimal V's updateReviewer Update
05 Nov 2025, 10:26 Update to the public and for record purposes, been communicating with Harold who requested 15-days to investigate and got back to me concluding a refund for last 36 months. I confirmed banking details with him which they had on hand since the DR was processed on the current account. I'm no banking expert but the refund was meant to processed on the current account now why the hell would his refund team process the refund on a CREDIT CARD even though they have this info. on hand. I receive communication that the matter has been resolve HOW that so?? NO FUNDS REFLECTING IN THE CURRENT ACCOUONT, NO CONFIRMNATION OF DEP. LOOKS LIKE YET ANOTHER WAY TO PROLONG THIS CASE. WHILE THAT DANCE GOES ON I WILL NOW RERACH THE OMBUDSMAN AND LEGAL ROUTE!!! BUDGET MOTO - SMOKE & MIRRORS!
VV
Vimal V's update05 Nov 2025, 10:26
Reviewer Update
Update to the public and for record purposes, been communicating with Harold who requested 15-days to investigate and got back to me concluding a refund for last 36 months. I confirmed banking details with him which they had on hand since the DR was processed on the current account. I'm no banking expert but the refund was meant to processed on the current account now why the hell would his refund team process the refund on a CREDIT CARD even though they have this info. on hand. I receive communication that the matter has been resolve HOW that so?? NO FUNDS REFLECTING IN THE CURRENT ACCOUONT, NO CONFIRMNATION OF DEP. LOOKS LIKE YET ANOTHER WAY TO PROLONG THIS CASE. WHILE THAT DANCE GOES ON I WILL NOW RERACH THE OMBUDSMAN AND LEGAL ROUTE!!! BUDGET MOTO - SMOKE & MIRRORS!
VV
Vimal V's updateReviewer Update
12 Nov 2025, 16:04Still no solution and yet another debit has been processed despite receiving a cancelation letter and still NO REFUND I think this will now be escalated to the short term ombudsman.
regarding Harold Jabar awaiting feedback even though number of emails have been sent to him.
regarding Harold Jabar awaiting feedback even though number of emails have been sent to him.
VV
Vimal V's update12 Nov 2025, 16:04
Reviewer Update
Still no solution and yet another debit has been processed despite receiving a cancelation letter and still NO REFUND I think this will now be escalated to the short term ombudsman.
regarding Harold Jabar awaiting feedback even though number of emails have been sent to him.
regarding Harold Jabar awaiting feedback even though number of emails have been sent to him.
Budget Insurance's replyOfficial
12 Nov 2025, 16:20Hi Vimal,
We are so sorry to hear about this.
This matter will be escalated to the relevant department to look into this for you.
Kind Regards,
The Budget Insurance Team
We are so sorry to hear about this.
This matter will be escalated to the relevant department to look into this for you.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply12 Nov 2025, 16:20
Official
Hi Vimal,
We are so sorry to hear about this.
This matter will be escalated to the relevant department to look into this for you.
Kind Regards,
The Budget Insurance Team
We are so sorry to hear about this.
This matter will be escalated to the relevant department to look into this for you.
Kind Regards,
The Budget Insurance Team
VV
Vimal V's updateReviewer Update
12 Nov 2025, 16:28It's been more than a month to have this resolved I am trying to reach a
(1) Nicolene Hall | LinkedIn if not I'm unsuccessfully first thing tomorrow I submit to complaint to NFOSAVV
Vimal V's update12 Nov 2025, 16:28
Reviewer Update
It's been more than a month to have this resolved I am trying to reach a
(1) Nicolene Hall | LinkedIn if not I'm unsuccessfully first thing tomorrow I submit to complaint to NFOSA