BRIDGE OF CONTRACT

BECAREFUL OF BUDGET INSURANCE SHORT TERM. THEY INCREASED MY PREMIUM WITHOUT COMMUNICATION, AND CONTINUED TO DEBIT MY ACCOUNT. WHEN I FINALLY CALLED IN TO GET CLARITY? I COULD NOT UNDERSTAND THEIR EXPLANATION, SO I CANCELED MY INSURANCE, AND GOT ANOTHER INSURANCE. BUT CAUSE I HAD PAID TOR THE WHOLE OF AUGUST. I WOULD BE COVERED TILL THE LAST DAY OF THE MONTH. BUT THE RETENTION DEPARTMENT CANCELED MY POLICY WITH IMMEDIATE EFFECT FROM THE 20TH OF AUGUST, WHICH WAS SOMETHING AGAINST MY CONTRACT AND CONVERSATION WITH THE CUSTOMER CARE CLIENT.

SO LAST SUNDAY MY PARTNER GOT A PUNCTURE ON HER WAY FROM DURBAN. AND WHEN I CALLED ROADSIDE ASSISTANCE? I WAS TOLD THAT I DON'T HAVE AN ACTIVE POLICY. SO SHE PAID CASH FOR ASSISTANCE. BUDGET IS STILL ADAMANT THAT MY POLICY IS NOT CANCELED AND COVERED UNTIL END OF AUGUST. YET THEY CAN'T GIVE ME PROOF. MY APP, SAYS MY POLICY IS IN ACTIVE.

NOW THEY'RE DELAYING WITH THIER INVESTIGATION AND FEEDBACK. SO THAT I REACH MY CANCELATION DATE, AND THEY WON'T HAVE TO ACCOUNT. ITS BEEN 3 DAYS OF WAITING FOR FEEDBACK AND TO BE SHOWN THAT MY POLICY IS ACTIVE.

PLEASE AVOID BUDGET INSURANCE AT ALL COSTS.