FM
Freddie M
1 reviews | Active since Feb 2012
18 Feb 2018, 12:45
Breakdown
Had a Mechanical breakdown in Richmond Northern Cape. Struggle since yesterday 2018.02.17 to be assisted by them. They want to tow my car further from my home, Cape Town where I stay and I must pay to get the car to Cape Town at a rate more than the AA. Why do I belong to an insurance if they cannot be of assistance.
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Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
18 Feb 2018, 13:32Thank you for bringing this matter to our attention.
Kindly be advised that one of our Customer Relation Specialist will contact you during business hours.
Kind Regards
The Budget Team
Best regards,
Budget Insurance's reply18 Feb 2018, 13:32
Official
Thank you for bringing this matter to our attention.
Kindly be advised that one of our Customer Relation Specialist will contact you during business hours.
Kind Regards
The Budget Team
Best regards,
FM
Freddie M's updateReviewer Update
18 Feb 2018, 13:49Budget is a bad experience since I am a new client.
FM
Freddie M's update18 Feb 2018, 13:49
Reviewer Update
Budget is a bad experience since I am a new client.
Budget Insurance's replyOfficial
21 Feb 2018, 07:46Dear Mr Magerman
We have received confirmation from our Relation Specialist that contact has been made with you and an overview of the Assist Benefit has been discussed with you.
We would however still wish to apologise for the frustration and inconvenience you had experienced with the breakdown.
Kind Regards
The Budget Team
Best regards,
Budget Insurance's reply21 Feb 2018, 07:46
Official
Dear Mr Magerman
We have received confirmation from our Relation Specialist that contact has been made with you and an overview of the Assist Benefit has been discussed with you.
We would however still wish to apologise for the frustration and inconvenience you had experienced with the breakdown.
Kind Regards
The Budget Team
Best regards,