BILLING

My debit order has been set for the 15th of every month<br> <br> This month they debited my bank account without any further notice on the 9/12/2015 <br> <br> being 6 days prior to due date.<br> <br> When called the customer service the Manager refuses to come on the phone, the consultant the reason because it is festive season....which is ********!!!!<br> <br> I never made allowance for this debit, however the my bank paid, but BUDGET INSURANCE has nothing to say, not even a apology or reimburse me bank fee for going into access.<br> <br> Once one must remember if it is small amount it might be okay, but it was about R3000.00<br> <br> Also for the record the 15th is a normal business day!!!!<br> <br> Maybe these clowns have a different calender