tB
tobie B
1 reviews | Active since Jul 2014
19 May 2015, 03:06
beware of budget insurance.
For the past year i am with budget insurance. I thought it was vir seker insurance only to find out with a shock it was the latter. I have now been trying for the past few weeks to have vehicle windscreens replaced. The black lady that once phoned me back had such a bad accent that she had to repeat every word twice and even more times. She promised to call me back. And guess what I am still waiting. This is ********. I pay and pay but never get service. It is common knowledge that you run away when you hear auto and general because they are ******. But honestly budget insurance are worse. I advise people to not use them.
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Replies (1)Budget Insurance's replyOfficial
19 May 2015, 10:00Hello tobieb,
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there is no room to leave a voice message.
In order for us to resolve your complaint we would need to speak with you.
We have corresponded to you via email and request that you kindly contact our Customer Relation Specialist in order to conclude the matter.
We are hoping to hear from you soon.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there is no room to leave a voice message.
In order for us to resolve your complaint we would need to speak with you.
We have corresponded to you via email and request that you kindly contact our Customer Relation Specialist in order to conclude the matter.
We are hoping to hear from you soon.
Regards,
The Budget Insurance Team.
Budget Insurance's reply19 May 2015, 10:00
Official
Hello tobieb,
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there is no room to leave a voice message.
In order for us to resolve your complaint we would need to speak with you.
We have corresponded to you via email and request that you kindly contact our Customer Relation Specialist in order to conclude the matter.
We are hoping to hear from you soon.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there is no room to leave a voice message.
In order for us to resolve your complaint we would need to speak with you.
We have corresponded to you via email and request that you kindly contact our Customer Relation Specialist in order to conclude the matter.
We are hoping to hear from you soon.
Regards,
The Budget Insurance Team.
