MB
Michael B

1 reviews | Active since Jun 2024

03 Jun 2024, 11:23

Beware budget insurance

Please avoid this insurance company! Their service is absolutely pathetic. I requested a quote from them which I was happy with and approved , they however didn't capture my details correctly and thus couldn't debit my account. I called them and made sure that the information was correct, I double checked with the call agent that everything was correct with my policy and that I had cover, only to later find they just cancelled my policy leaving me with no insurance! I guess they are "budget" insurance for a reason, you get what you pay for!

0
Replies (3)
Budget Insurance
Budget Insurance's reply03 Jun 2024, 11:24
Official
Hi Michael, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
Budget Insurance
Budget Insurance's reply03 Jun 2024, 13:17
Official
Hi Michael, 

A consultant attempted to contact you and was unsuccessful.

Kindly advise us of a suitable time for us to contact you.

Kind Regards, 
The Budget Team

MB
Michael B's update03 Jun 2024, 15:07
Reviewer Update
No consultant attempted to contact me, I am available anytime