WR
Werner R
1 reviews | Active since Jul 2022
08 Jan 2025, 17:28
Beware Budget car insurance
In a telephonic conversation I was led to believe that my policy at R 485.75 was comprehensive. I actually says that in my policy document. However, on January 1 Budget deducted an additional R 209 from my account. Upon investigation it turned out that this was to cover dents, scratches, etc. to my vehicle. The amount of R 209 was never discussed and it does not appear in my policy. Any truly comprehensive policy would certainly include that, as all my previous policies did. I view that as simply dishonest and I therefore no longer want to be associated with Budget Insurance.
Helpful (0)
Replies (1)0
Replies (1)Budget Insurance's replyOfficial
08 Jan 2025, 17:30 Hi Werner,
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
Budget Insurance's reply08 Jan 2025, 17:30
Official
Hi Werner,
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Budget Team
