WR
Werner R

1 reviews | Active since Jul 2022

08 Jan 2025, 17:28

Beware Budget car insurance

In a telephonic conversation I was led to believe that my policy at R 485.75 was comprehensive. I actually says that in my policy document. However, on January 1 Budget deducted an additional R 209 from my account. Upon investigation it turned out that this was to cover dents, scratches, etc. to my vehicle. The amount of R 209 was never discussed and it does not appear in my policy. Any truly comprehensive policy would certainly include that, as all my previous policies did. I view that as simply dishonest and I therefore no longer want to be associated with Budget Insurance.

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Replies (1)
Budget Insurance
Budget Insurance's reply08 Jan 2025, 17:30
Official
 Hi  Werner,

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The Budget Team