NM
Nomzamoh M

1 reviews | Active since Oct 2020

30 Sept 2025, 14:35

Best service

Budget Insurance have been an amazing insurance by far.

Same time response at the accident, clear communications, follow-ups on cases and checking up on customers' safety.

The claiming process ran smoothly, and no delays in approvals. Handing over to the repair company was proper and involved clear communication.

I would like Budget Insurance to change the recovery company (Telesure - Tihsa). Telesure is a nightmare and is not a company to be used by Budget Insurance, as they are completely the opposite. You guys deserve a recovery company that will match your standard, and Telesure (Tihsa) is ridiculous and nowhere close to the Budget Insurance standard.

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Replies (1)
Budget Insurance
Budget Insurance's reply30 Sept 2025, 14:47
Official
Hi Nomzamoh, 

Thank you so much for your detailed feedback and kind words about your experience with Budget Insurance. We're truly glad to hear that our team was responsive, communicative, and supportive throughout your claim process — your safety and peace of mind are always our top priorities.

We also appreciate your honest feedback regarding Telesure as a whole. We're sorry to hear that your experience didn’t reflect the standard you’ve come to expect from us. 

Thank you again for taking the time to share your experience — it helps us grow and improve. 

Kind regards, 
The Budget Team