RR
R R

1 reviews | Active since Dec 2020

16 Dec 2020, 07:45

BE WARNED ABOUT BUDGET INSURANCE

I REGRET TAKING INSURANCE WITH BUDGET

I HAD A CAR ACCIDENT LAST MONTH LOGGED A CLAIM WITH BUDGET I HAVE SEND ALL DOCUMENTS ONLY TO GET A CALL YESTERDAY THAT MY CLAIM HAS BEEN APPROVED BUT WILL NOT BE PAID BECAUSE I FAID TO TELL THEM THAT I BOUGHT A HOUSE AND RECENTLY JUST MOVED LIKE WHAT THE HELL ...NOW TGEY ARE TELLING ME I HAVE 24 HOURS TO GIVE THEM AN ADDRESS SO THEY CAN RETURN MY ****ED UP CAR ..BUDGET REJECTS A CLAIM BECAUSE OF MY ADDRESS WOOW TO THINK MY WIFE WANTED TO CHANGE HER INSURANCE TO BUDGET SHE IS ALSO SO ****ED AND DISAPPOINTMENT WILL NEVER EVER RECOMMEND BUDGET INSURANCE TO ANYONE THEY **** PEOPLE THEY ARE MOMEY MAKING MACHINES ..I FEEL SO SAD THINKING ABOUT ALL THE MONEY I PAID FOR MY INSURANCE

0
Replies (2)
Budget Insurance
Budget Insurance's reply16 Dec 2020, 09:24
Official
Hi R Boya Ronald

Thank you for bringing this matter to our attention.
 
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information. 
 
Kind Regards
The Budget Insurance Team
RR
R R's update16 Dec 2020, 10:55
Reviewer Update
I MEAN HOW CAN YOU TELL ME THAT MY CAR IS WRITTEN OFF EVERYTHING IS WELL THEN YOU JUST PENALIZE A PAYING CUSTOMER FOR NOT CHARGING THEIR ADDRESS .. WHAT IM I SUPPOSE TO DO WITH THAT CAR NOW THAT IS BEYOND REPAIR ? WHATS IS THE PURPOSE OF HAVING AND PAYING FOR INSURANCE ? BUDGET INSURANCE REALLY DISAPPOINTS BIG TIME ITS NOT FUNNY LOOKING AT OTHER PEOPLE LET ME RATHER SAY OTHER PAYING CUSTOMERS COMPLAINING ABOUT THE SAME THIS LIKE WHEN DO YOU GUYS MAKE PROPLE HAPPY 90% OF CUSTOMERS WHO CLAIMS ARE UNHAPPY LIKE REALLY ...I TOTALY REGRET